CancelPath Cancel any subscription. Direct links, real steps, no fluff.

How to cancel BritBox

Last verified 2026-06-16 · official source

Difficulty: EasyTime: About 3 minutes onlineOnline
Go to the BritBox cancellation page →
If you subscribed through an app store: BritBox is often billed through a third party rather than BritBox directly, and where you cancel depends on who charges you. Direct subscribers (card entered on britbox.com) cancel via the BritBox website. If you signed up inside an iPhone, iPad, or Apple TV app, Apple bills you and you must cancel in iOS Settings > [your name] > Subscriptions > BritBox > Cancel Subscription, or at account.apple.com/account/manage/section/subscriptions. If you added BritBox as an Amazon Prime Video Channel, Amazon bills you: cancel in a browser under Amazon Account & Settings > Subscriptions, or Prime Video > My subscriptions > Manage > Cancel, then confirm. Roku Pay and Google Play subscriptions cancel in those providers' own subscription screens (Google Play: profile icon > Payments & subscriptions > Subscriptions > BritBox). In all of these third-party cases, cancelling on the BritBox website will NOT stop the charge, and deleting the app does nothing. Check your receipt or welcome email to confirm the biller before you start.

Steps to cancel BritBox

  1. FIRST check how you pay. If you signed up directly with BritBox (card entered on britbox.com), use the web steps below. If you subscribed through Apple, Amazon Prime Video Channels, Roku, or Google Play, you must cancel through that provider instead (see billed_via_appstore_note); the BritBox website will not cancel those.
  2. Direct BritBox (web): Open a web browser on a computer and go to britbox.com. You cannot cancel from the BritBox mobile app or a smart-TV app, and a phone browser may redirect you into the app, so a desktop or laptop is recommended.
  3. Sign in to your account, then click your name or profile icon in the top-right corner and select 'Account' (some sources show this as 'My Account').
  4. Go to the 'Subscription & billing' section (also shown as 'Plan & Billing' or 'Subscription'); if there is a 'Manage' button, click it, then click 'Cancel Subscription'.
  5. If a confirmation pop-up appears, click 'I still want to cancel', then choose a reason if prompted and click the final confirm button.
  6. Confirm it worked: you should see an on-screen cancellation confirmation and receive a confirmation email stating your last day of access. Keep that email as proof.
  7. Apple billing: On iPhone or iPad open Settings, tap your name, tap Subscriptions, tap BritBox, then tap Cancel Subscription (scroll down if needed). On the web you can also use account.apple.com/account/manage/section/subscriptions.
  8. Amazon billing: In a browser go to Amazon Account & Settings > Subscriptions (or Prime Video > My subscriptions), find BritBox, select Unsubscribe or Manage > Cancel, and confirm.
Watch for the save offer. During the web cancel flow BritBox may show a confirmation pop-up (an 'Are you sure?' style screen) and ask for a cancellation reason; click 'I still want to cancel' to proceed. Some guides note BritBox may present a retention offer; if shown, decline it to finish cancelling. Click through any confirm-and-reason interstitial to complete the cancellation.

Things to watch out for

Refunds

BritBox does not give pro-rated or partial refunds for unused time on monthly or annual plans. After you cancel you keep access until the end of the current paid billing period, then access ends. Apple refunds, if any, are requested separately via reportaproblem.apple.com; Amazon Prime Video Channel cancellations likewise do not refund prior charges.

The official BritBox help domains (help.britbox.com and britbox.com) block automated fetching, so the literal official article text could not be loaded directly. The web cancel flow above is corroborated across multiple reputable how-to sources and matches a search summary of the official help article; exact menu labels vary slightly by source ('Account' vs 'My Account', 'Subscription & billing' vs 'Plan & Billing'), so alternatives are given. The Apple steps are verified against Apple Support; the Amazon steps against Amazon Customer Service guidance. No official BritBox customer-service phone number was verifiable from an authoritative source (numbers appear only on third-party aggregators), so the phone field is left empty; support is via help.britbox.com (help center and contact form). US pricing (about $10.99/month after a recent increase) and the 7-day free trial were confirmed via 2026 sources but vary by promotion and region. Confidence is medium because the official page could not be fetched directly.

Cancel other services