Can I cancel Scribd online?

Yes. You can cancel Scribd online at https://www.everand.com/account. Follow the steps on this page.

How to cancel Scribd

Last verified 2026-06-16 · official source

Difficulty: EasyTime: About 3 minutes onlineOnlineIn-app

If you subscribed through an app store: Scribd/Everand can be billed directly (web) OR through the Apple App Store or Google Play. This matters: if you originally subscribed inside the iOS app or via Google Play, canceling on the Everand/Scribd website will NOT stop billing. Cancel where you are billed. Apple: iPhone or iPad Settings, your name, Subscriptions, Everand/Scribd, Cancel Subscription. Google: Google Play app, profile, Payments and subscriptions, Subscriptions, Everand/Scribd, Cancel subscription. Likewise, Scribd cannot refund App Store or Google Play purchases; those refunds must be requested from Apple or Google.

Steps to cancel Scribd

Confirm how you are billed first. If you signed up on the Scribd/Everand website (card, PayPal, Google Pay, or Apple Pay direct), cancel on the web. If you signed up through the iOS App Store or Google Play, you MUST cancel through Apple or Google instead. Canceling on the website will NOT stop App Store or Google Play charges.
WEB CANCEL: Sign in at everand.com (the Scribd reading subscription is now branded Everand).
Tap your profile icon in the upper right corner, then select 'Your account'.
In the Subscription section (shown as 'Subscription & Payment Details'), click 'Cancel Subscription' (on some accounts this reads 'End My Subscription').
Follow the confirmation prompts to finish. You should see a confirmation message and get a cancellation email. If no email arrives, the cancel may not have completed, so repeat the steps.
APPLE (App Store) CANCEL: Open Settings on your iPhone or iPad, tap your name, tap 'Subscriptions', find Everand or Scribd, then tap 'Cancel Subscription'.
GOOGLE PLAY CANCEL: Open the Google Play app, tap your profile icon, go to 'Payments & subscriptions' then 'Subscriptions', select Everand or Scribd, then tap 'Cancel subscription'.

Watch for the save offer. Everand offers a 'Pause your subscription' feature that freezes billing and access for a set period. Pausing only suspends the subscription temporarily and does NOT cancel it. If your goal is to stop paying entirely, use Cancel Subscription / End My Subscription and complete the confirmation pages until you receive the cancellation email, rather than choosing Pause.

Things to watch out for

The Scribd reading subscription rebranded to Everand. Sign in at everand.com; the in-account button may read 'Cancel Subscription' or 'End My Subscription'.
App-store billing trap: if you subscribed via the iOS App Store or Google Play, canceling on the Everand/Scribd website does NOT stop the charges. You must cancel through Apple Settings then Subscriptions, or through the Google Play app.
FREE TRIAL: if you cancel while still in a free trial, you lose access to premium content immediately (you do not keep it until the end of the trial).
PAID CYCLE: if you are a paying subscriber, you keep access through the end of the current billing period and are not refunded the unused days.
Pause is a separate option, not the same as canceling. Pausing only freezes your billing and access for a set period and does NOT stop the subscription, so if your goal is to fully stop paying, use Cancel/End My Subscription rather than Pause.
Refunds are generally not issued, especially if you read or listened during the period. They are only considered within 30 days for limited cases (technical issues, defective content, fraud, payment errors, or genuinely unused time). EU and UK users have a legal 14-day withdrawal right for a full refund.
Scribd cannot refund App Store or Google Play purchases. App Store refunds must come from Apple and Google Play refunds from Google.
Canceling keeps a free account active (saved lists and reading history are preserved) and does not delete your account.

Refunds

Generally non-refundable, especially if you accessed content during the billing period. Refunds are only considered for charges within the last 30 days in limited cases (technical issues, defective content, fraud, payment errors, or genuinely unused time), requested by contacting Scribd's virtual assistant with your account email and the charge details. EU and UK residents have a statutory right to withdraw within 14 days of purchase for a full refund. App Store refunds must be requested from Apple, and Google Play refunds from Google.

Web cancellation is self-service and online; no phone call or store visit is required. The subscription brand is now 'Everand' (formerly Scribd's premium reading subscription); the help articles and the in-account button reflect both names. The most reliable path is profile icon, Your account, Subscription & Payment Details, Cancel/End My Subscription. The cancel_url is the verified account page at everand.com/account (the draft's /account/subscription deep link returns HTTP 404 and was removed). No customer-service phone number is published for cancellation; web support is via the virtual assistant chat.