How to cancel Duolingo Super
Last verified 2026-06-16 · official source
Steps to cancel Duolingo Super
- FIRST identify where you subscribed (this determines where you cancel): iPhone/iPad = Apple, Android = Google Play, desktop web = directly in Duolingo. Deleting the app or your Duolingo account does NOT cancel billing.
- WEB (subscribed on a desktop browser): Sign in at duolingo.com, click your profile picture at the top of the home screen, choose Settings, select the Super Duolingo section, then click Cancel subscription and confirm.
- iOS / Apple billing (in-app shortcut): Open the Duolingo app, tap the Super Duo icon at the top, tap the Settings gear (top-right), tap Manage subscription, then Cancel subscription. This hands off to Apple to confirm.
- iOS / Apple billing (direct, most reliable): On iPhone/iPad open Settings, tap your name at the top, tap Subscriptions, tap the Duolingo subscription, then tap Cancel Subscription and confirm. You can also manage subscriptions on the web at account.apple.com (sign in, then open Manage next to Subscriptions).
- ANDROID / Google Play billing (in-app shortcut): Open the Duolingo app, tap the Super Duo icon, tap Settings, tap Manage subscription, then Cancel subscription. This hands off to Google Play to confirm.
- ANDROID / Google Play billing (direct, most reliable): Go to play.google.com/store/account/subscriptions (or Play Store app > profile icon > Payments & subscriptions > Subscriptions), select the Duolingo subscription, tap Cancel subscription, and follow the prompts.
- Confirm you see a cancellation confirmation. You keep Super features and your streak/progress until the end of the current paid period; auto-renewal then stops.
Things to watch out for
- Cancel where you subscribed: if you signed up via the iPhone/iPad app or Android app, the Duolingo website will NOT show a cancel button. You must cancel in Apple Subscriptions or Google Play. Web-only signups cancel inside Duolingo Settings.
- Deleting the Duolingo app or deleting your account does NOT stop billing. Auto-renewal continues until you cancel through the correct billing channel.
- Free trial trap: the Super free trial auto-converts to a paid charge if not cancelled before it ends (trial length varies by promotion, commonly 14 days). Cancel at least 24 hours before the trial ends (Apple guidance) to be safe.
- Cancelling does not give an immediate refund. You retain Super access until the end of the period you already paid for; Duolingo does not prorate or retroactively refund.
- Refunds: Duolingo's own policy is that payments are non-refundable. Because billing usually runs through Apple or Google, refund requests go to them, not Duolingo. Apple: request at reportaproblem.apple.com. Google Play: a self-serve refund is generally only available within about 48 hours of purchase (Google may refund the current month of a subscription if cancelled within that window); otherwise contact the developer/Google Play support.
- Streak and learning progress are preserved after cancellation; you are not deleting your account.
Refunds
Duolingo's own policy is that payments are non-refundable; you keep Super until the paid period ends and amounts are not prorated. Since billing usually runs through Apple or Google, refund requests are handled by them, not Duolingo. Apple: request at reportaproblem.apple.com (processing typically about 2 days). Google Play: a self-serve refund is generally only available within roughly 48 hours of purchase (Google may refund the current month of a subscription); after that, contact the developer or Google Play support. For web/direct charges, contact Duolingo support via the Help Center. Accidental or just-charged trial conversions have the best chance if requested immediately.
Duolingo's official help and refund pages are JavaScript-rendered and returned only the word Duolingo on direct fetch, so Duolingo-specific steps were verified from the official article's search-indexed summary plus corroborating secondary sources; the Apple and Google app-store steps were verified directly from Apple support 118428 and Google support 7018481. CORRECTIONS vs draft: (1) the draft's primary cancel_url (support.duolingo.com/hc/.../115004068123) 301-redirects to a generic www.duolingo.com/help shell, so it was replaced with the canonical www.duolingo.com/help/cancel-my-super-duolingo-subscription; (2) the Google Play self-serve refund window was corrected from '~1 hour' to the documented ~48 hours for subscriptions; (3) the unverifiable Apple deep-link account.apple.com/account/manage/section/subscriptions was replaced with the documented entry point account.apple.com. No retention/save-offer (discount-to-stay, pause) flow is documented in Duolingo's official cancellation guidance, so save_offer_warning is empty. No customer phone number is published for subscription cancellation (self-serve only), so phone and phone_hours are empty.